Deaths by lag

[Archen]

We are aware of complaints with lag related issues and contact our HOST to analyze the source of the problems. The entire network infrastructure was checked and no abnormalities were found. However, we continue to monitor the transfer rates of our servers and we notice that there are moments in which lag peaks occur. The result shows that this happens only with some players and everything indicates that the peaks can be caused by route problems or instability of the internet operator.
Since the beginning of the pandemic, we know that the demand for data traffic has increased considerably in all internet operators and, because of that, they have created several problems for their customers.
Lag greatly impairs the fun of players, so we are always working to minimize losses and we implement automated security mechanisms to prevent deaths and loss of experience caused by them. If it does not detect that the death was caused by lag, the system will not be able to return the experience. We cannot be held responsible for instabilities caused by operators.